All Systems Operational

Uptime over the past 90 days. View historical uptime.
Site - bird.com ? Operational
90 days ago
99.79 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Dashboard - app.bird.com Operational
90 days ago
100.0 % uptime
Today
AI Hub - Europe Operational
AI Hub - US (West) Operational
AI Hub - Asia (India) Operational
Analytics - Europe Operational
Analytics - US (West) Operational
Analytics - Asia (India) Operational
Campaigns - Europe Operational
Campaigns - US (West) Operational
Campaigns - Asia (India) Operational
Channels - Europe Operational
Channels - US (West) Operational
Channels - Asia (India) Operational
Content (Products, Templates) - Europe Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - US (West) Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Connectors - Europe Operational
Connectors - US (West) Operational
Connectors - Asia (India) Operational
Contacts - Europe Operational
Contacts - US (West) Operational
Contacts - Asia (India) Operational
Chat Widget - Europe Operational
90 days ago
100.0 % uptime
Today
Chat Widget - US (West) Operational
90 days ago
100.0 % uptime
Today
Chat Widget - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Flows - Europe Operational
Flows - US (West) Operational
Flows - Asia (India) Operational
Inbox - Europe Operational
Inbox - US (West) Operational
Inbox - Asia (India) Operational
Journey - Europe Operational
Journey - US (West) Operational
Journey - Asia (India) Operational
Organizations (Billing, IAM, Settings, Wallets) - Europe Operational
Organizations (Billing, IAM, Settings, Wallets) - US (West) Operational
Organizations (Billing, IAM, Settings, Wallets) - Asia (India) Operational
Payments - Card - Europe Operational
Payments - Card - US (West) Operational
Payments - Card - Asia (India) Operational
Payments - Pay - Europe Operational
Payments - Pay - US (West) Operational
Payments - Pay - Asia (India) Operational
Connectivity Platform ? Operational
90 days ago
100.0 % uptime
Today
Dashboard - dashboard.messagebird.com Operational
90 days ago
100.0 % uptime
Today
SMS - Connectivity - APAC Operational
SMS - Connectivity - EMEA Operational
SMS - Connectivity - LATAM Operational
SMS - Connectivity - NORAM Operational
Voice - Connectivity - Global Operational
SMS - API ? Operational
SMS - SMPP - EU - SMPP01 Operational
SMS - SMPP - EU - SMPP02 Operational
SMS - SMPP - EU - SMPP03 Operational
SMS - SMPP - APAC Operational
SMS - API V1 ? Operational
SMS - Mail to SMS Relay Service Operational
Voice - API Operational
Voice - SIP Trunking Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers - API ? Operational
Conversations - API Operational
Messaging - API Operational
Email Channel Operational
WhatsApp Channel Operational
24sessions Operational
90 days ago
100.0 % uptime
Today
Instance ? Operational
90 days ago
100.0 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Keeper API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[OPERATOR MAINTENANCE] United States and Canada Apr 4, 2025 06:00-13:00 CEST

Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Posted on Apr 01, 2025 - 05:44 CEST

[OPERATOR MAINTENANCE] United States and Canada Apr 7, 2025 05:00-11:00 CEST

Impact: SMS delivery interruption
Details: Planned maintenance may interrupt 10DLC SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Posted on Mar 27, 2025 - 23:55 CET

SMPP TLS Certificate rotation - EU and APAC region Apr 8, 2025 10:00-12:00 CEST

Bird is conducting planned work on the 8th of April from 10:00 CET until 12:00 CET (8:00 AM - 10:00 AM UTC) on our SMPP servers.

The SMPP TLS/SSL certificate will be rotated.

The certificates will be rotated in a systematic manner, server by server. The certificate rotation will trigger the SMPP server to restart, and all connections will be disconnected for a few seconds. All connections should recover automatically after the successful certificate rotation.

Customers connected to multiple servers will not experience a planned interruption; however, customers only connected to one SMPP server may experience a few minutes of connection loss - depending on their reconnect strategy.

SMPP Servers in EU:
smpp01.messagebird.com (35.204.9.113)
smpp02.messagebird.com (35.204.29.87)
smpp03.messagebird.com (35.204.127.67)

SMPP Servers in APAC:
apac01.smpp.messagebird.com (34.124.135.118)
apac02.smpp.messagebird.com (35.240.191.30)
apac03.smpp.messagebird.com (34.124.237.193)
Posted on Mar 31, 2025 - 13:10 CEST
Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025
[OPERATOR MAINTENANCE] Singapore - Singtel 52501, 52502
Completed - The scheduled maintenance has been completed.
Apr 2, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 13:00 CEST
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 25, 16:28 CET
SMS enabled numbers marked as unhealthy
Resolved - This incident has been resolved. All affected SMS channels are marked as healthy again; no messages have been lost or not sent.
Apr 2, 15:03 CEST
Identified - SMS sending and receiving is not impacted.
The issue has been identified and the team is working on a fix.
Apr 2, 11:30 CEST
Apr 1, 2025
[OPERATOR MAINTENANCE] United States - Verizon
Completed - The scheduled maintenance has been completed.
Apr 1, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 05:00 CEST
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 20, 00:27 CET
SMS delivery interruption - Angola - Africell 63105
Resolved - The delivery interruption affecting SMS messages has been resolved, and the service has returned to normal.
Apr 1, 06:19 CEST
Identified - We are experiencing a service interruption affecting SMS message delivery. Our teams are actively working with the operator to resolve this issue.
Mar 13, 00:35 CET
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
SMS delivery interruption - SouthEast Asia - Earthquake
Resolved - The delivery interruption affecting SMS messages has been resolved, and the service has returned to normal.
Mar 29, 06:30 CET
Mar 28, 2025

No incidents reported.

Mar 27, 2025
Bird CRM: Shortlinks service interruption
Resolved - The fix has been deployed and has been confirmed in all regions. Timeline: Service disruption started ~15:10 UTC. Most services restored by 17:58 UTC. All services restored by 21:30 UTC.
Mar 27, 18:58 CET
Update - We have confirmed the issue and have a fix under way. Next update within 30min (ie 18:15 UTC).
Mar 27, 18:44 CET
Investigating - We are investigating reports that shortlinks are returning "Not Found" errors.
Mar 27, 18:06 CET
[OPERATOR MAINTENANCE] United States and Canada - MMS
Completed - The scheduled maintenance has been completed.
Mar 27, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 05:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:28 CET
[OPERATOR MAINTENANCE] United States - T-Mobile
Completed - The scheduled maintenance has been completed.
Mar 27, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 06:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS/MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 26, 00:00 CET
Mar 26, 2025
[OPERATOR MAINTENANCE] Singapore - Singtel 52501, 52502
Completed - The scheduled maintenance has been completed.
Mar 26, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 13:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 25, 16:25 CET
[OPERATOR MAINTENANCE] United States - T-Mobile
Completed - The scheduled maintenance has been completed.
Mar 26, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 03:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS/MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 25, 23:58 CET
[OPERATOR MAINTENANCE] United States and Canada MMS
Completed - The scheduled maintenance has been completed.
Mar 26, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:27 CET
Mar 25, 2025
[OPERATOR MAINTENANCE] United States and Canada MMS
Completed - The scheduled maintenance has been completed.
Mar 25, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:25 CET
Mar 24, 2025
[OPERATOR MAINTENANCE] United States
Completed - The scheduled maintenance has been completed.
Mar 24, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:00 CET
Scheduled - Impact: 10DLC SMS campaign registration or number provisioning delays
Details: Planned maintenance may increase processing times for 10DLC campaign registration or number provisioning requests.
Mar 19, 00:30 CET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
[OPERATOR MAINTENANCE] United States - Verizon
Completed - The scheduled maintenance has been completed.
Mar 21, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 02:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 20, 00:13 CET
← Incident History Powered by Atlassian Statuspage