All Systems Operational

Uptime over the past 90 days. View historical uptime.
Site - bird.com ? Operational
90 days ago
99.79 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Dashboard - app.bird.com Operational
90 days ago
100.0 % uptime
Today
AI Hub - Europe Operational
AI Hub - US (West) Operational
AI Hub - Asia (India) Operational
Analytics - Europe Operational
Analytics - US (West) Operational
Analytics - Asia (India) Operational
Campaigns - Europe Operational
Campaigns - US (West) Operational
Campaigns - Asia (India) Operational
Channels - Europe Operational
Channels - US (West) Operational
Channels - Asia (India) Operational
Content (Products, Templates) - Europe Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - US (West) Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Connectors - Europe Operational
Connectors - US (West) Operational
Connectors - Asia (India) Operational
Contacts - Europe Operational
Contacts - US (West) Operational
Contacts - Asia (India) Operational
Chat Widget - Europe Operational
90 days ago
100.0 % uptime
Today
Chat Widget - US (West) Operational
90 days ago
100.0 % uptime
Today
Chat Widget - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Flows - Europe Operational
Flows - US (West) Operational
Flows - Asia (India) Operational
Inbox - Europe Operational
Inbox - US (West) Operational
Inbox - Asia (India) Operational
Journey - Europe Operational
Journey - US (West) Operational
Journey - Asia (India) Operational
Organizations (Billing, IAM, Settings, Wallets) - Europe Operational
Organizations (Billing, IAM, Settings, Wallets) - US (West) Operational
Organizations (Billing, IAM, Settings, Wallets) - Asia (India) Operational
Payments - Card - Europe Operational
Payments - Card - US (West) Operational
Payments - Card - Asia (India) Operational
Payments - Pay - Europe Operational
Payments - Pay - US (West) Operational
Payments - Pay - Asia (India) Operational
Connectivity Platform ? Operational
90 days ago
100.0 % uptime
Today
Dashboard - dashboard.messagebird.com Operational
90 days ago
100.0 % uptime
Today
SMS - Connectivity - APAC Operational
SMS - Connectivity - EMEA Operational
SMS - Connectivity - LATAM Operational
SMS - Connectivity - NORAM Operational
Voice - Connectivity - Global Operational
SMS - API ? Operational
SMS - SMPP - EU - SMPP01 Operational
SMS - SMPP - EU - SMPP02 Operational
SMS - SMPP - EU - SMPP03 Operational
SMS - SMPP - APAC Operational
SMS - API V1 ? Operational
SMS - Mail to SMS Relay Service Operational
Voice - API Operational
Voice - SIP Trunking Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers - API ? Operational
Conversations - API Operational
Messaging - API Operational
Email Channel Operational
WhatsApp Channel Operational
24sessions Operational
90 days ago
100.0 % uptime
Today
Instance ? Operational
90 days ago
100.0 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Keeper API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[OPERATOR MAINTENANCE] Singapore - Singtel 52501, 52502 Apr 2, 2025 13:00-17:00 CEST

Impact: SMS delivery interruption
Details: Planned maintenance may interrupt SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Posted on Mar 25, 2025 - 16:28 CET

[OPERATOR MAINTENANCE] United States and Canada Apr 4, 2025 06:00-13:00 CEST

Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Posted on Apr 01, 2025 - 05:44 CEST

[OPERATOR MAINTENANCE] United States and Canada Apr 7, 2025 05:00-11:00 CEST

Impact: SMS delivery interruption
Details: Planned maintenance may interrupt 10DLC SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Posted on Mar 27, 2025 - 23:55 CET

SMPP TLS Certificate rotation - EU and APAC region Apr 8, 2025 10:00-12:00 CEST

Bird is conducting planned work on the 8th of April from 10:00 CET until 12:00 CET (8:00 AM - 10:00 AM UTC) on our SMPP servers.

The SMPP TLS/SSL certificate will be rotated.

The certificates will be rotated in a systematic manner, server by server. The certificate rotation will trigger the SMPP server to restart, and all connections will be disconnected for a few seconds. All connections should recover automatically after the successful certificate rotation.

Customers connected to multiple servers will not experience a planned interruption; however, customers only connected to one SMPP server may experience a few minutes of connection loss - depending on their reconnect strategy.

SMPP Servers in EU:
smpp01.messagebird.com (35.204.9.113)
smpp02.messagebird.com (35.204.29.87)
smpp03.messagebird.com (35.204.127.67)

SMPP Servers in APAC:
apac01.smpp.messagebird.com (34.124.135.118)
apac02.smpp.messagebird.com (35.240.191.30)
apac03.smpp.messagebird.com (34.124.237.193)
Posted on Mar 31, 2025 - 13:10 CEST
Apr 2, 2025

No incidents reported today.

Apr 1, 2025
[OPERATOR MAINTENANCE] United States - Verizon
Completed - The scheduled maintenance has been completed.
Apr 1, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 05:00 CEST
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 20, 00:27 CET
SMS delivery interruption - Angola - Africell 63105
Resolved - The delivery interruption affecting SMS messages has been resolved, and the service has returned to normal.
Apr 1, 06:19 CEST
Identified - We are experiencing a service interruption affecting SMS message delivery. Our teams are actively working with the operator to resolve this issue.
Mar 13, 00:35 CET
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
SMS delivery interruption - SouthEast Asia - Earthquake
Resolved - The delivery interruption affecting SMS messages has been resolved, and the service has returned to normal.
Mar 29, 06:30 CET
Mar 28, 2025

No incidents reported.

Mar 27, 2025
Bird CRM: Shortlinks service interruption
Resolved - The fix has been deployed and has been confirmed in all regions. Timeline: Service disruption started ~15:10 UTC. Most services restored by 17:58 UTC. All services restored by 21:30 UTC.
Mar 27, 18:58 CET
Update - We have confirmed the issue and have a fix under way. Next update within 30min (ie 18:15 UTC).
Mar 27, 18:44 CET
Investigating - We are investigating reports that shortlinks are returning "Not Found" errors.
Mar 27, 18:06 CET
[OPERATOR MAINTENANCE] United States and Canada - MMS
Completed - The scheduled maintenance has been completed.
Mar 27, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 05:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:28 CET
[OPERATOR MAINTENANCE] United States - T-Mobile
Completed - The scheduled maintenance has been completed.
Mar 27, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 06:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS/MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 26, 00:00 CET
Mar 26, 2025
[OPERATOR MAINTENANCE] Singapore - Singtel 52501, 52502
Completed - The scheduled maintenance has been completed.
Mar 26, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 13:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 25, 16:25 CET
[OPERATOR MAINTENANCE] United States - T-Mobile
Completed - The scheduled maintenance has been completed.
Mar 26, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 03:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS/MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 25, 23:58 CET
[OPERATOR MAINTENANCE] United States and Canada MMS
Completed - The scheduled maintenance has been completed.
Mar 26, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:27 CET
Mar 25, 2025
[OPERATOR MAINTENANCE] United States and Canada MMS
Completed - The scheduled maintenance has been completed.
Mar 25, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:25 CET
Mar 24, 2025
[OPERATOR MAINTENANCE] United States
Completed - The scheduled maintenance has been completed.
Mar 24, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:00 CET
Scheduled - Impact: 10DLC SMS campaign registration or number provisioning delays
Details: Planned maintenance may increase processing times for 10DLC campaign registration or number provisioning requests.
Mar 19, 00:30 CET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
[OPERATOR MAINTENANCE] United States - Verizon
Completed - The scheduled maintenance has been completed.
Mar 21, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 02:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 20, 00:13 CET
Mar 20, 2025
SMS delivery interruption - Sweden - [3 - 24002]
Resolved - The delivery interruption affecting [10DLC] [Toll-Free] [Short Code] SMS messages has been resolved, and the service has returned to normal.
Mar 20, 21:48 CET
Identified - We are experiencing a service interruption affecting [10DLC] [Toll-Free] [Short Code] SMS message delivery. Our teams are actively working with the operator to resolve this issue.
Mar 20, 17:21 CET
Mar 19, 2025
OPERATOR MAINTENANCE - Singapore M1 (52503) - SMS delivery interruption
Completed - The scheduled maintenance has been completed.
Mar 19, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 18:00 CET
Scheduled - Impact: SMS and Voice delivery interruption
Details: Planned maintenance may interrupt SMS and Voice message delivery.
During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 19, 18:00 CET
Delay in Contact Processing
Resolved - This incident has been resolved.
Mar 19, 18:08 CET
Update - We are continuing to investigate the issue with the US West Region.
Mar 18, 23:52 CET
Update - The issue is resolved in the EU region.

We are still working on the US WEST regions

We are investigating the situation and we will provide an update as soon as we have additional information.
Mar 18, 21:16 CET
Investigating - For recently created contacts/lists, we are investigating a delay in contact processing in US WEST and EU regions

We are investigating the situation and we will provide an update as soon as we have additional information.
Mar 18, 19:25 CET
[OPERATOR MAINTENANCE] United States Toll-Free
Completed - The scheduled maintenance has been completed.
Mar 19, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 07:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:54 CET
← Incident History Powered by Atlassian Statuspage