All Systems Operational
Uptime over the past 90 days. View historical uptime.
Site - bird.com ? Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
99.98 % uptime
Today
Dashboard - app.bird.com Operational
90 days ago
99.99 % uptime
Today
AI Hub - Europe Operational
AI Hub - US (West) Operational
AI Hub - Asia (India) Operational
Analytics - Europe Operational
Analytics - US (West) Operational
Analytics - Asia (India) Operational
Campaigns - Europe Operational
Campaigns - US (West) Operational
Campaigns - Asia (India) Operational
Channels - Europe Operational
Channels - US (West) Operational
Channels - Asia (India) Operational
Content (Products, Templates) - Europe Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - US (West) Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Connectors - Europe Operational
Connectors - US (West) Operational
Connectors - Asia (India) Operational
Contacts - Europe Operational
Contacts - US (West) Operational
Contacts - Asia (India) Operational
Chat Widget - Europe Operational
90 days ago
99.85 % uptime
Today
Chat Widget - US (West) Operational
90 days ago
99.87 % uptime
Today
Chat Widget - Asia (India) Operational
90 days ago
99.87 % uptime
Today
Flows - Europe Operational
Flows - US (West) Operational
Flows - Asia (India) Operational
Inbox - Europe Operational
Inbox - US (West) Operational
Inbox - Asia (India) Operational
Journey - Europe Operational
Journey - US (West) Operational
Journey - Asia (India) Operational
Organizations (Billing, IAM, Settings, Wallets) - Europe Operational
Organizations (Billing, IAM, Settings, Wallets) - US (West) Operational
Organizations (Billing, IAM, Settings, Wallets) - Asia (India) Operational
Payments - Card - Europe Operational
Payments - Card - US (West) Operational
Payments - Card - Asia (India) Operational
Payments - Pay - Europe Operational
Payments - Pay - US (West) Operational
Payments - Pay - Asia (India) Operational
Connectivity Platform ? Operational
90 days ago
100.0 % uptime
Today
Dashboard - dashboard.messagebird.com Operational
90 days ago
100.0 % uptime
Today
SMS - Connectivity - APAC Operational
SMS - Connectivity - EMEA Operational
SMS - Connectivity - LATAM Operational
SMS - Connectivity - NORAM Operational
Voice - Connectivity - Global Operational
SMS - API ? Operational
SMS - SMPP - EU - SMPP01 Operational
SMS - SMPP - EU - SMPP02 Operational
SMS - SMPP - EU - SMPP03 Operational
SMS - SMPP - APAC Operational
SMS - API V1 ? Operational
SMS - Mail to SMS Relay Service Operational
Voice - API Operational
Voice - SIP Trunking Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers - API ? Operational
Conversations - API Operational
Messaging - API Operational
Email Channel Operational
WhatsApp Channel Operational
24sessions Operational
90 days ago
100.0 % uptime
Today
Instance ? Operational
90 days ago
100.0 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Keeper API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Template Based Messaging is Not Functioning
Resolved - This issue has been resolved and all failed messages have been reprocessed.
Nov 12, 18:07 CET
Monitoring - A fix has been deployed for this issue. We are monitoring the issue and working on reprocessing any failed messages.
Nov 12, 17:27 CET
Investigating - We are currently investigating an issue with all template based messaging not functioning.
Nov 12, 17:11 CET
Nov 11, 2024
[Singapore] Delivery failures to M1 (52503)
Resolved - This incident has been resolved.
Nov 11, 11:17 CET
Monitoring - The connectivity to M1 has been resumed and we're observing successful SMS delivery to M1. We keep monitoring the situation.
Nov 11, 08:40 CET
Identified - We are observing degraded SMS delivery to Singapore M1. We are actively investigating this with our operator partners and will update you as soon as we have more information.
Nov 11, 08:02 CET
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
A portion of emails are currently not appearing on Inbox
Resolved - Our engineering team has confirmed that this issue has been resolved and impacted only a small subset of our email traffic on Inbox. We apologise for any inconvenience caused.
Nov 8, 18:58 CET
Investigating - Our engineering team is investigating an issue where a portion of emails are currently not appearing on Inbox for some users.
Nov 8, 18:18 CET
WhatsApp template with images failing on submission
Resolved - This issue has been resolved. We apologise for any inconvenience this may have caused you.
Nov 8, 18:33 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 8, 18:13 CET
Investigating - Our engineering team is currently working on a fix to resolve an issue preventing the creation of WhatsApp templates with images. These templates are currently failing during submission.
Nov 8, 15:13 CET
Chat widget not fully operational
Resolved - This incident has been resolved.
Nov 8, 16:46 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 8, 14:35 CET
Update - We are continuing to investigate this issue.
Nov 8, 13:12 CET
Investigating - We are currently investigating issues with our chat widget.
Nov 8, 12:55 CET
Nov 7, 2024
Replying to emails in Inbox AI is temporarily not working
Resolved - This incident has been resolved.
Nov 7, 15:03 CET
Identified - The root cause of the issue has been identified, a fix is rolling out soon
Nov 7, 14:46 CET
Update - We are continuing to investigate this issue.
Nov 7, 14:39 CET
Investigating - Responding to emails in inbox is broken, we are investigating the root cause and going to roll out a solution as soon as possible.
Nov 7, 14:34 CET
Users are currently unable to upload images when creating a WhatsApp template
Resolved - This incident has been resolved. We apologise for any inconvenience this may have caused you.
Nov 7, 14:24 CET
Identified - The issue has been identified, and our team is working on a fix.
Nov 7, 13:24 CET
Investigating - Our engineering team is currently addressing an issue that prevents adding an image when creating a WhatsApp template using the upload feature. Images can still be included as media by uploading them directly to the library.
Nov 7, 12:07 CET
Nov 6, 2024
Elevated 5xx errors on email engagement tracking service
Resolved - This incident has been resolved.
Nov 6, 01:48 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 18:28 CET
Investigating - We're experiencing an elevated 5xx error rate on email engagement tracking service for opens/clicks and are currently looking into the issue.
Nov 5, 17:56 CET
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