Delay on SMS delivery in USA
Incident Report for Bird
Resolved
There is no impact to customers. The service that calculates which carrier to use and calculate tax pricing had a high rate of errors, causing it to use the default routing rules and not being accurate calculating sms fees
Posted Aug 01, 2023 - 09:19 CEST
Investigating
Engineering has detected a delay on the delivery of SMS in USA
Posted Aug 01, 2023 - 08:47 CEST
This incident affected: Connectivity Platform (SMS - Connectivity - NORAM).