Resolved -
This incident has been resolved.
Jun 12, 20:22 CEST
Identified -
We are continuing to monitor increased WhatsApp message delivery failures caused by ongoing disruptions in Meta’s services, as confirmed by Meta.
Jun 12, 17:05 CEST
Investigating -
We are investigating increased WhatsApp message delivery failures caused by connectivity issues with Meta services. Customers may experience delays or failures when sending WhatsApp messages.
Our team is actively monitoring the situation and working to mitigate the impact. We will provide further updates as more information becomes available.
Jun 12, 16:10 CEST
Resolved -
This incident has been resolved.
Jun 4, 14:02 CEST
Investigating -
Flows and Journeys are unable to retrieve the Message Body property for Conversation Messages. We are investigating the issue.
Jun 4, 13:13 CEST
Resolved -
This incident has been resolved.
Jun 1, 19:22 CEST
Monitoring -
The processing has caught up and we are monitoring to ensure it doesn't get behind again.
Jun 1, 18:51 CEST
Investigating -
We are currently looking into an issue where processing conversations date is running behind in our US West cluster. This is causing the reporting to be behind.
Jun 1, 18:33 CEST