Resolved -
All backlog fully processed.
Apr 7, 10:32 CEST
Monitoring -
We've identified the cause of the issue affecting wait steps in automations.
A rapid spike in automation activity outpaced our infrastructure's autoscaling response, leading to a temporary processing backlog. Our systems have since scaled to meet demand and the backlog is expected to clear completely in 30mins.
Apr 7, 09:28 CEST
Investigating -
We are currently investigating this issue.
Apr 7, 07:49 CEST
Resolved -
This incident has been resolved.
Mar 31, 15:47 CEST
Monitoring -
A fix has been implemented and we are monitoring the results. Affected customers are advised to retry their campaigns.
Mar 31, 14:25 CEST
Identified -
We are currently investigating an issue impacting campaigns activated in the EP Marketing Suite within the last 30 minutes. Affected campaigns are failing approximately 10 minutes after activation.
Our team is actively working on a fix.
Mar 31, 13:29 CEST