All Systems Operational
Uptime over the past 90 days. View historical uptime.
Site - bird.com ? Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
99.99 % uptime
Today
Dashboard - app.bird.com Operational
90 days ago
100.0 % uptime
Today
AI Hub - Europe Operational
AI Hub - US (West) Operational
AI Hub - Asia (India) Operational
Analytics - Europe Operational
Analytics - US (West) Operational
Analytics - Asia (India) Operational
Campaigns - Europe Operational
Campaigns - US (West) Operational
Campaigns - Asia (India) Operational
Channels - Europe Operational
Channels - US (West) Operational
Channels - Asia (India) Operational
Content (Products, Templates) - Europe Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - US (West) Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Connectors - Europe Operational
Connectors - US (West) Operational
Connectors - Asia (India) Operational
Contacts - Europe Operational
Contacts - US (West) Operational
Contacts - Asia (India) Operational
Chat Widget - Europe Operational
90 days ago
99.92 % uptime
Today
Chat Widget - US (West) Operational
90 days ago
99.94 % uptime
Today
Chat Widget - Asia (India) Operational
90 days ago
99.94 % uptime
Today
Flows - Europe Operational
Flows - US (West) Operational
Flows - Asia (India) Operational
Inbox - Europe Operational
Inbox - US (West) Operational
Inbox - Asia (India) Operational
Journey - Europe Operational
Journey - US (West) Operational
Journey - Asia (India) Operational
Organizations (Billing, IAM, Settings, Wallets) - Europe Operational
Organizations (Billing, IAM, Settings, Wallets) - US (West) Operational
Organizations (Billing, IAM, Settings, Wallets) - Asia (India) Operational
Payments - Card - Europe Operational
Payments - Card - US (West) Operational
Payments - Card - Asia (India) Operational
Payments - Pay - Europe Operational
Payments - Pay - US (West) Operational
Payments - Pay - Asia (India) Operational
Connectivity Platform ? Operational
90 days ago
100.0 % uptime
Today
Dashboard - dashboard.messagebird.com Operational
90 days ago
100.0 % uptime
Today
SMS - Connectivity - APAC Operational
SMS - Connectivity - EMEA Operational
SMS - Connectivity - LATAM Operational
SMS - Connectivity - NORAM Operational
Voice - Connectivity - Global Operational
SMS - API ? Operational
SMS - SMPP - EU - SMPP01 Operational
SMS - SMPP - EU - SMPP02 Operational
SMS - SMPP - EU - SMPP03 Operational
SMS - SMPP - APAC Operational
SMS - API V1 ? Operational
SMS - Mail to SMS Relay Service Operational
Voice - API Operational
Voice - SIP Trunking Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers - API ? Operational
Conversations - API Operational
Messaging - API Operational
Email Channel Operational
WhatsApp Channel Operational
24sessions Operational
90 days ago
100.0 % uptime
Today
Instance ? Operational
90 days ago
100.0 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Keeper API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 5, 2024

No incidents reported today.

Dec 4, 2024
Disruption in ability to send messages
Resolved - After considerable monitoring, we're confident this incident is fully resolved.
Dec 4, 16:28 CET
Monitoring - The deployments have completed and we are no longer seeing any errors, we will continue monitoring before closing the incident.
Dec 4, 12:25 CET
Update - We have identified the issue and a deploy to mitigate the issue is underway. We expect service to be be restored within the next few minutes.
Dec 4, 12:19 CET
Identified - The Channels service is experiencing a disruption in service that is impacting its ability to accept new messages. Customers may notice failures in campaigns, journeys/flows, as well as in Inbox when attempting to send outgoing messages. We are actively working to mitigate the issue, and will post another update within 15 minutes.
Dec 4, 11:58 CET
Dec 3, 2024
SMS delivery interruption - Belgium - Telenet Mobile 20605
Resolved - The delivery interruption affecting SMS messages has been resolved, and the service has returned to normal.
Dec 3, 11:58 CET
Identified - We are experiencing a service interruption affecting SMS message delivery. The incident started on December 3, 2024, at 07:56 CET. Our teams are actively working with the operator to resolve this issue.
Dec 3, 11:04 CET
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024
Delays in Flows
Resolved - The incident is resolved. No messages or units-of-work were lost. All delays are now resolved.
Nov 27, 11:06 CET
Monitoring - We have mitigated the issue and are monitoring the situation. No messages and units-of-work have been lost. Flows invocations are being processed.
Nov 27, 10:33 CET
Identified - We have identified the root cause and are mitigating the cause. No messages are lost.
Nov 27, 10:03 CET
Investigating - We are investigating possible delays in Flows invocations. No messages are lost.
Nov 27, 09:46 CET
Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024
Intermittent issues for Flows steps related to sending Messages to Conversations
Resolved - The issue has been resolved
Nov 22, 14:10 CET
Monitoring - We have resolved the issue and are monitoring
Nov 22, 13:59 CET
Identified - Flows failed to execute the send message to Conversations step
Nov 22, 13:53 CET
Investigating - We are investigating issues in Flows steps related to sending messages to Conversations
Nov 22, 13:51 CET
Campaign Delivery System: Campaign Recipient Limits Not Being Honored
Resolved - Resolved - This incident has been resolved. The segment limitation functionality has been restored and is operating normally. During the incident period (09:56-11:25 AM CET), some campaigns may have exceeded their configured recipient limits. We will be conducting a detailed review to prevent similar situations in the future. Nov 22, 11:25 CET

Monitoring - Our engineering team has deployed a fix and is monitoring all campaign delivery systems to ensure proper segment limitation enforcement. Initial metrics show normal operation. Nov 22, 11:00 CET

Identified - Our engineering team has identified the root cause related to recent campaign functionality improvements and is working on deploying a fix. Containment measures remain in place. Nov 22, 10:22 CET

Investigating - We are investigating an issue with our campaign delivery system's segment limitation controls. Some campaigns may be exceeding configured recipient limits. Our engineering team has implemented immediate containment measures. Nov 22, 10:00 CET
Nov 22, 10:00 CET
Nov 21, 2024

No incidents reported.

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