All Systems Operational
Site - bird.com ? Operational
90 days ago
100.0 % uptime
Today
Engagement Platform Operational
90 days ago
100.0 % uptime
Today
Dashboard - app.bird.com Operational
90 days ago
100.0 % uptime
Today
Connectivity Platform ? Operational
90 days ago
100.0 % uptime
Today
Dashboard - dashboard.messagebird.com Operational
90 days ago
100.0 % uptime
Today
SMS - Connectivity - APAC Operational
SMS - Connectivity - EMEA Operational
SMS - Connectivity - LATAM Operational
SMS - Connectivity - NORAM Operational
Voice - Connectivity - Global Operational
SMS - API ? Operational
SMS - SMPP - EU - SMPP01 Operational
SMS - SMPP - EU - SMPP02 Operational
SMS - SMPP - EU - SMPP03 Operational
SMS - SMPP - APAC Operational
SMS - API V1 ? Operational
SMS - Mail to SMS Relay Service Operational
Voice - API Operational
Voice - SIP Trunking Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers - API ? Operational
Conversations - API Operational
Messaging - API Operational
Email Channel Operational
WhatsApp Channel Operational
24sessions Operational
90 days ago
100.0 % uptime
Today
Instance ? Operational
90 days ago
100.0 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Keeper API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024
Resolved - This incident has been resolved.
Feb 27, 19:27 CET
Monitoring - The SMPP01 VPN node was down temporarily between 18:00 CET and 18:20 CET. It has now been fully recovered.
Feb 27, 18:25 CET
Feb 26, 2024
Resolved - This incident has been resolved.
Feb 26, 21:43 CET
Investigating - We are investigating some reports that top-ups are not being reflected in wallet balances.
Feb 26, 15:45 CET
Completed - The scheduled maintenance has been completed.
Feb 26, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 13:00 CET
Scheduled - MessageBird is conducting planned maintenance on the 26th of February from 13:00 CET until 15:00 CET on our VPN02 server (35.204.252.142).
During the maintenance window, customers connected via the VPN02 server will be disconnected.
Our service remains uninterrupted on the VPN01 server (35.204.199.41) and VPN03 server (35.204.222.193) during the maintenance window.

Feb 21, 12:03 CET
Resolved - This incident has been resolved.
Feb 26, 12:55 CET
Monitoring - VPN03 was successfully restarted, all tunnels are up.
Feb 26, 12:44 CET
Identified - The VPN machine (SMPP VPN03) is going to restart.
Feb 26, 12:32 CET
Update - We're still investigating, the VPN itself is still running and tunnels are still up, a restart on our side might still be necessary.
Feb 26, 12:03 CET
Investigating - VPN for SMPP03 is experiencing a restart.
Feb 26, 10:47 CET
Completed - The scheduled maintenance has been completed.
Feb 26, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 10:00 CET
Scheduled - MessageBird is conducting planned maintenance on the 26th of February from 10:00 CET until 12:00 CET on our VPN01 server (35.204.199.41).
During the maintenance window, customers connected via the VPN01 server will be disconnected.
Our service remains uninterrupted on the VPN02 server (335.204.252.142) and VPN03 server (35.204.222.193) during the maintenance window.

Feb 12, 13:46 CET
Feb 25, 2024

No incidents reported.

Feb 24, 2024
Resolved - This incident has been resolved.
Feb 24, 02:13 CET
Monitoring - A fix has been deployed. We will monitor the fix to ensure no other issues arise.
Feb 24, 00:58 CET
Identified - The cause of this issue has been identified and the team is working on a fix.
Feb 23, 20:49 CET
Investigating - We are investigating an issue with Facebook Conversations that is resulting in some messages to fail.
Feb 23, 18:39 CET
Feb 23, 2024
Feb 22, 2024

No incidents reported.

Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 10:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Feb 20, 15:54 CET
Scheduled - MessageBird is conducting planned maintenance on the 21st of February from 10:00 CET until 12:00 CET on our VPN03 server (35.204.222.193).
During the maintenance window, customers connected via the VPN03 server will be disconnected.
Our service remains uninterrupted on the VPN01 server (35.204.199.41) and VPN02 server (35.204.252.142) during the maintenance window.

Feb 21, 15:00 CET
Feb 20, 2024

No incidents reported.

Feb 19, 2024
Completed - The scheduled maintenance has been completed.
Feb 19, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 10:00 CET
Scheduled - MessageBird is conducting planned maintenance on the 19th of February from 10:00 CET until 12:00 CET on our VPN03 server (35.204.222.193).
During the maintenance window, customers connected via the VPN03 server will be disconnected.
Our service remains uninterrupted on the VPN01 server (35.204.199.41) and VPN02 server (35.204.252.142) during the maintenance window.

Feb 12, 13:45 CET
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.