All Systems Operational
Site - bird.com ? Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Dashboard - app.bird.com Operational
90 days ago
100.0 % uptime
Today
AI Hub - Europe Operational
AI Hub - US (West) Operational
AI Hub - Asia (India) Operational
Analytics - Europe Operational
Analytics - US (West) Operational
Analytics - Asia (India) Operational
Campaigns - Europe Operational
Campaigns - US (West) Operational
Campaigns - Asia (India) Operational
Channels - Europe Operational
Channels - US (West) Operational
Channels - Asia (India) Operational
Content (Products, Templates) - Europe Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - US (West) Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Connectors - Europe Operational
Connectors - US (West) Operational
Connectors - Asia (India) Operational
Contacts - Europe Operational
Contacts - US (West) Operational
Contacts - Asia (India) Operational
Chat Widget - Europe Operational
90 days ago
100.0 % uptime
Today
Chat Widget - US (West) Operational
90 days ago
100.0 % uptime
Today
Chat Widget - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Flows - Europe Operational
Flows - US (West) Operational
Flows - Asia (India) Operational
Inbox - Europe Operational
Inbox - US (West) Operational
Inbox - Asia (India) Operational
Journey - Europe Operational
Journey - US (West) Operational
Journey - Asia (India) Operational
Organizations (Billing, IAM, Settings, Wallets) - Europe Operational
Organizations (Billing, IAM, Settings, Wallets) - US (West) Operational
Organizations (Billing, IAM, Settings, Wallets) - Asia (India) Operational
Payments - Card - Europe Operational
Payments - Card - US (West) Operational
Payments - Card - Asia (India) Operational
Payments - Pay - Europe Operational
Payments - Pay - US (West) Operational
Payments - Pay - Asia (India) Operational
Connectivity Platform ? Operational
90 days ago
100.0 % uptime
Today
Dashboard - dashboard.messagebird.com Operational
90 days ago
100.0 % uptime
Today
SMS - Connectivity - APAC Operational
SMS - Connectivity - EMEA Operational
SMS - Connectivity - LATAM Operational
SMS - Connectivity - NORAM Operational
Voice - Connectivity - Global Operational
SMS - API ? Operational
SMS - SMPP - EU - SMPP01 Operational
SMS - SMPP - EU - SMPP02 Operational
SMS - SMPP - EU - SMPP03 Operational
SMS - SMPP - APAC Operational
SMS - API V1 ? Operational
SMS - Mail to SMS Relay Service Operational
Voice - API Operational
Voice - SIP Trunking Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers - API ? Operational
Conversations - API Operational
Messaging - API Operational
Email Channel Operational
WhatsApp Channel Operational
24sessions Operational
90 days ago
100.0 % uptime
Today
Instance ? Operational
90 days ago
100.0 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Keeper API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 13, 2025

No incidents reported today.

Feb 12, 2025
Completed - The scheduled maintenance has been completed.
Feb 12, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 07:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Feb 6, 00:55 CET
Feb 11, 2025
Completed - The scheduled maintenance has been completed.
Feb 11, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 07:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Feb 6, 00:01 CET
Feb 10, 2025
Completed - The scheduled maintenance has been completed.
Feb 10, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 07:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Feb 7, 00:06 CET
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - The delivery interruption affecting SMS message delivery has been resolved, and the service has returned to normal.
Feb 7, 12:00 CET
Identified - We are experiencing a service interruption affecting SMS message delivery. Our teams are actively working with the operator to resolve this issue.
Feb 4, 01:21 CET
Feb 6, 2025
Completed - The scheduled maintenance has been completed.
Feb 6, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 09:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Jan 29, 19:59 CET
Resolved - The 10DLC campaign registration or number provisioning delays have been resolved, and service has returned to normal.
Feb 6, 01:07 CET
Identified - We are experiencing delays with 10DLC campaign registration and number provisioning. Our teams are working to restore normal processing times.
Feb 5, 10:51 CET
Feb 5, 2025
Completed - The scheduled maintenance has been completed.
Feb 5, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 04:30 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Feb 4, 23:42 CET
Resolved - This incident has been resolved.
Feb 5, 06:23 CET
Identified - We are experiencing a service interruption affecting SMS message delivery. Our teams are actively working with the operator to resolve this issue.
Jan 21, 22:02 CET
Feb 4, 2025
Completed - The scheduled maintenance has been completed.
Feb 4, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 06:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll Free SMS and MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Feb 1, 01:18 CET
Completed - The scheduled maintenance has been completed.
Feb 4, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 09:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Jan 28, 22:38 CET
Feb 3, 2025
Resolved - The 10DLC campaign registration or number provisioning delays have been resolved, and service has returned to normal.
Feb 3, 17:27 CET
Update - We are continuing to work on a fix for this issue.
Feb 3, 17:26 CET
Update - We are continuing to work on a fix for this issue.
Feb 1, 01:16 CET
Identified - We are experiencing delays with 10DLC campaign registration and number provisioning. Our teams are working to restore normal processing times.
Feb 1, 01:09 CET
Completed - The scheduled maintenance has been completed.
Feb 3, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 06:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt 10DLC MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Jan 28, 21:55 CET
Resolved - This incident has been resolved.
Feb 3, 11:38 CET
Identified - Please be informed that there is a failure on the operator’s side Moldova, MoldCell 259002.
Impact: messages are not delivering.
We are working with the operator to resolve the problem.

Feb 3, 09:39 CET
Feb 2, 2025

No incidents reported.

Feb 1, 2025
Jan 31, 2025
Completed - The scheduled maintenance has been completed.
Jan 31, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 09:30 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Jan 31, 02:05 CET
Jan 30, 2025
Resolved - This incident has been resolved.
Jan 30, 15:42 CET
Update - Our engineering team has released a fix and confirmed that the number purchase is now operational. We apologise for any inconvenience this may have caused.
Jan 29, 17:36 CET
Update - We are actively investigating this issue and can confirm that it occurs intermittently.
Jan 29, 15:24 CET
Investigating - Our engineering team is actively investigating an issue affecting number purchases on Bird CRM. Customers are encountering an error on the UI when attempting to complete a purchase
Jan 29, 15:11 CET
Resolved - We would like to inform you that, between 8:29 PM UTC on 28th January and 10:00 AM UTC on 29th January, customers were unable to create new audience lists on our Bird CRM. Our engineering team identified the root cause and resolved the issue.

We apologise for any inconvenience this may have caused.

Jan 30, 13:24 CET
Completed - The scheduled maintenance has been completed.
Jan 30, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 06:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt 10DLC MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.

Jan 28, 22:14 CET