Identified - We are experiencing delays with 10DLC number provisioning. Our teams are working to restore normal processing times.
Mar 14, 2025 - 22:46 CET
Identified - We are experiencing a service interruption affecting SMS message delivery. Our teams are actively working with the operator to resolve this issue.
Mar 13, 2025 - 00:35 CET
Site - bird.com
?
Operational
90 days ago
100.0
% uptime
Today
CRM
Operational
90 days ago
100.0
% uptime
Today
Dashboard - app.bird.com
Operational
90 days ago
100.0
% uptime
Today
AI Hub - Europe
Operational
AI Hub - US (West)
Operational
AI Hub - Asia (India)
Operational
Analytics - Europe
Operational
Analytics - US (West)
Operational
Analytics - Asia (India)
Operational
Campaigns - Europe
Operational
Campaigns - US (West)
Operational
Campaigns - Asia (India)
Operational
Channels - Europe
Operational
Channels - US (West)
Operational
Channels - Asia (India)
Operational
Content (Products, Templates) - Europe
Operational
90 days ago
100.0
% uptime
Today
Content (Products, Templates) - US (West)
Operational
90 days ago
100.0
% uptime
Today
Content (Products, Templates) - Asia (India)
Operational
90 days ago
100.0
% uptime
Today
Connectors - Europe
Operational
Connectors - US (West)
Operational
Connectors - Asia (India)
Operational
Contacts - Europe
Operational
Contacts - US (West)
Operational
Contacts - Asia (India)
Operational
Chat Widget - Europe
Operational
90 days ago
100.0
% uptime
Today
Chat Widget - US (West)
Operational
90 days ago
100.0
% uptime
Today
Chat Widget - Asia (India)
Operational
90 days ago
100.0
% uptime
Today
Flows - Europe
Operational
Flows - US (West)
Operational
Flows - Asia (India)
Operational
Inbox - Europe
Operational
Inbox - US (West)
Operational
Inbox - Asia (India)
Operational
Journey - Europe
Operational
Journey - US (West)
Operational
Journey - Asia (India)
Operational
Organizations (Billing, IAM, Settings, Wallets) - Europe
Operational
Organizations (Billing, IAM, Settings, Wallets) - US (West)
Operational
Organizations (Billing, IAM, Settings, Wallets) - Asia (India)
Operational
Payments - Card - Europe
Operational
Payments - Card - US (West)
Operational
Payments - Card - Asia (India)
Operational
Payments - Pay - Europe
Operational
Payments - Pay - US (West)
Operational
Payments - Pay - Asia (India)
Operational
Connectivity Platform
?
Operational
90 days ago
100.0
% uptime
Today
Dashboard - dashboard.messagebird.com
Operational
90 days ago
100.0
% uptime
Today
SMS - Connectivity - APAC
Operational
SMS - Connectivity - EMEA
Operational
SMS - Connectivity - LATAM
Operational
SMS - Connectivity - NORAM
Operational
Voice - Connectivity - Global
Operational
SMS - API
?
Operational
SMS - SMPP - EU - SMPP01
Operational
SMS - SMPP - EU - SMPP02
Operational
SMS - SMPP - EU - SMPP03
Operational
SMS - SMPP - APAC
Operational
SMS - API V1
?
Operational
SMS - Mail to SMS Relay Service
Operational
Voice - API
Operational
Voice - SIP Trunking
Operational
Inbox
Operational
Flow Builder
Operational
Omnichannel Chat Widget
Operational
Numbers - API
?
Operational
Conversations - API
Operational
Messaging - API
Operational
Email Channel
Operational
WhatsApp Channel
Operational
24sessions
Operational
90 days ago
100.0
% uptime
Today
Instance
?
Operational
90 days ago
100.0
% uptime
Today
Data API
Operational
90 days ago
100.0
% uptime
Today
Keeper API
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Impact: SMS delivery interruption Details: Planned maintenance may interrupt 10DLC SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues. Posted on
Mar 13, 2025 - 00:44 CET
Impact: SMS delivery interruption Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues. Posted on
Mar 10, 2025 - 23:55 CET
Impact: SMS delivery interruption Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues. Posted on
Mar 11, 2025 - 21:07 CET
Impact: SMS delivery interruption Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues. Posted on
Mar 10, 2025 - 23:54 CET
Impact: SMS and Voice delivery interruption Details: Planned maintenance may interrupt SMS and Voice message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues. Posted on
Mar 19, 2025 - 18:00 CET
Impact: SMS delivery interruption Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues. Posted on
Mar 10, 2025 - 23:25 CET
Impact: SMS delivery interruption Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues. Posted on
Mar 10, 2025 - 23:27 CET
Impact: SMS delivery interruption Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues. Posted on
Mar 10, 2025 - 23:28 CET
Resolved -
Service has been fully restored. From 8:22 - 13:35UTC today we were not serving mail2sms traffic, due to a formatting issue while cycling SSL certificates. We do not expect this to an issue going forward.
Mar 14, 14:53 CET
Investigating -
We are investigating a disruption in service availability for the Mail to SMS Relay Service.
Mar 14, 14:25 CET
Completed -
The scheduled maintenance has been completed.
Mar 14, 11:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 03:00 CET
Scheduled -
Impact: SMS delivery interruption Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 13, 00:25 CET
Completed -
This maintenance has been cancelled.
Mar 13, 00:32 CET
Update -
We will be undergoing scheduled maintenance during this time.
Mar 13, 00:32 CET
Scheduled -
This maintenance has been cancelled.
Impact: SMS delivery interruption Details: Planned maintenance may interrupt 10DLC and Toll-Free SMS/MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:37 CET
Completed -
The scheduled maintenance has been completed.
Mar 12, 13:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 03:00 CET
Scheduled -
Impact: SMS delivery interruption Details: Planned maintenance may interrupt 10DLC and Toll-Free SMS/MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:21 CET
Resolved -
The 10DLC campaign registration or number provisioning delays have been resolved, and service has returned to normal.
Mar 10, 23:19 CET
Identified -
We are experiencing delays with 10DLC campaign registration and number provisioning. Our teams are working to restore normal processing times. Start time: 27.02.2025 22:25 CET
Feb 28, 11:01 CET
Resolved -
There were transient+temporary failures for small number of Flow runs in us-west-1 due to load, on March 10 09:31 - 10:04GMT. Impacted runs will have a status of "Error" and details similar to "flow run had an unrecoverable error". These runs can be retried using the "Retry retryable runs" button near the top right of the Flow > Logs screen.
Mar 10, 10:30 CET
Resolved -
The issue has been identified and resolved. Campaigns executed between 2025-03-06T13:00 GMT and 2025-03-07T14:30GMT could have been impacted due to a flaw in the segmentation engine when resolving campaign audiences. Failed campaigns can be retried at this time and should execute without issue.
Mar 7, 16:24 CET
Investigating -
We are investigating failing of Marketing Campaigns configured with specific Segmentation rules.
Mar 7, 10:44 CET
Resolved -
This incident has been resolved.
Mar 6, 14:51 CET
Investigating -
Impact: 10DLC SMS campaign registration or number provisioning interruption Details: Planned maintenance may interrupt 10DLC campaign registration or number provisioning processing. During this maintenance window, we recommend limiting 10DLC campaign registration or number provisioning to avoid provisioning issues. Start time: 6.3.2025 13:00 CET End time: 6.3.2025 15:00 CET
Mar 6, 13:41 CET
Completed -
The scheduled maintenance has been completed.
Mar 4, 13:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 09:00 CET
Scheduled -
Impact: SMS/MMS delivery interruption Details: Planned maintenance may interrupt Toll Free SMS/MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 3, 23:44 CET