All Systems Operational

Uptime over the past 90 days. View historical uptime.
Site - bird.com Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Dashboard - app.bird.com Operational
90 days ago
100.0 % uptime
Today
AI Hub - Europe Operational
AI Hub - US (West) Operational
AI Hub - Asia (India) Operational
Analytics - Europe Operational
Analytics - US (West) Operational
Analytics - Asia (India) Operational
Campaigns - Europe Operational
Campaigns - US (West) Operational
Campaigns - Asia (India) Operational
Channels - Europe Operational
Channels - US (West) Operational
Channels - Asia (India) Operational
Content (Products, Templates) - Europe Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - US (West) Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Connectors - Europe Operational
Connectors - US (West) Operational
Connectors - Asia (India) Operational
Contacts - Europe Operational
Contacts - US (West) Operational
Contacts - Asia (India) Operational
Chat Widget - Europe Operational
90 days ago
100.0 % uptime
Today
Chat Widget - US (West) Operational
90 days ago
100.0 % uptime
Today
Chat Widget - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Flows - Europe Operational
Flows - US (West) Operational
Flows - Asia (India) Operational
Inbox - Europe Operational
Inbox - US (West) Operational
Inbox - Asia (India) Operational
Journey - Europe Operational
Journey - US (West) Operational
Journey - Asia (India) Operational
Organizations (Billing, IAM, Settings, Wallets) - Europe Operational
Organizations (Billing, IAM, Settings, Wallets) - US (West) Operational
Organizations (Billing, IAM, Settings, Wallets) - Asia (India) Operational
Payments - Card - Europe Operational
Payments - Card - US (West) Operational
Payments - Card - Asia (India) Operational
Payments - Pay - Europe Operational
Payments - Pay - US (West) Operational
Payments - Pay - Asia (India) Operational
Connectivity Platform Operational
90 days ago
100.0 % uptime
Today
Dashboard - dashboard.messagebird.com Operational
90 days ago
100.0 % uptime
Today
SMS - Connectivity - APAC Operational
SMS - Connectivity - EMEA Operational
SMS - Connectivity - LATAM Operational
SMS - Connectivity - NORAM Operational
Voice - Connectivity - Global Operational
SMS - API Operational
SMS - SMPP - EU - SMPP01 Operational
SMS - SMPP - EU - SMPP02 Operational
SMS - SMPP - EU - SMPP03 Operational
SMS - SMPP - APAC Operational
SMS - API V1 Operational
SMS - Mail to SMS Relay Service Operational
Voice - API Operational
Voice - SIP Trunking Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers - API Operational
Conversations - API Operational
Messaging - API Operational
Email Channel Operational
WhatsApp Channel Operational
24sessions Operational
90 days ago
100.0 % uptime
Today
Instance Operational
90 days ago
100.0 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Keeper API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 24, 2026
MMS service is currently experiencing issues delivering to US numbers
Resolved - This incident has been resolved.
Feb 24, 01:10 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 24, 01:00 CET
Update - We are continuing to work on a fix for this issue.
Feb 24, 00:49 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 23, 23:43 CET
Investigating - We are currently observing problems with our MMS service resulting in failed messages sending to US based routes.
We are investigating the situation and we will provide an update as soon as we have additional information.
Feb 23, 23:30 CET
Feb 23, 2026
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026
SMPP TLS Certificate rotation - EU region
Completed - The scheduled maintenance has been completed.
Feb 16, 11:49 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 10:00 CET
Scheduled - Bird is conducting planned work on the 16th of February from 10:00 CET until 12:00 CET (9:00 AM - 11:00 AM UTC) on our SMPP servers.

The SMPP TLS/SSL certificate will be rotated.

The certificates will be rotated systematically, server by server. The certificate rotation will trigger the SMPP server to restart, and all connections will be disconnected for a few seconds. All connections should recover automatically after the successful certificate rotation.

Customers connected to multiple servers will not experience a planned interruption; however, customers connected to a single SMPP server may experience a few minutes of connection loss, depending on their reconnect strategy.

SMPP Servers in EU:
smpp01.messagebird.com (35.204.9.113)
smpp02.messagebird.com (35.204.29.87)
smpp03.messagebird.com (35.204.127.67)
Feb 9, 12:58 CET
Feb 15, 2026
Data Platform Degraded Performance - US-WEST region
Resolved - Between 12:36 AM and 5:10 AM EST on February 15, 2026, the data platform experienced a brief period of degraded performance. During this window, journey runs experienced elevated delays. All affected journeys have been successfully completed.

The platform fully recovered by 5:10 AM EST. All services are operating normally and no data was lost.
Feb 15, 15:30 CET
Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

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