All Systems Operational
Site - bird.com ? Operational
90 days ago
99.98 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Dashboard - app.bird.com Operational
90 days ago
100.0 % uptime
Today
AI Hub - Europe Operational
AI Hub - US (West) Operational
AI Hub - Asia (India) Operational
Analytics - Europe Operational
Analytics - US (West) Operational
Analytics - Asia (India) Operational
Campaigns - Europe Operational
Campaigns - US (West) Operational
Campaigns - Asia (India) Operational
Channels - Europe Operational
Channels - US (West) Operational
Channels - Asia (India) Operational
Connectors - Europe Operational
Connectors - US (West) Operational
Connectors - Asia (India) Operational
Contacts - Europe Operational
Contacts - US (West) Operational
Contacts - Asia (India) Operational
Flows - Europe Operational
Flows - US (West) Operational
Flows - Asia (India) Operational
Inbox - Europe Operational
Inbox - US (West) Operational
Inbox - Asia (India) Operational
Journey - Europe Operational
Journey - US (West) Operational
Journey - Asia (India) Operational
Organizations (Billing, IAM, Settings, Wallets) - Europe Operational
Organizations (Billing, IAM, Settings, Wallets) - US (West) Operational
Organizations (Billing, IAM, Settings, Wallets) - Asia (India) Operational
Payments - Card - Europe Operational
Payments - Card - US (West) Operational
Payments - Card - Asia (India) Operational
Payments - Pay - Europe Operational
Payments - Pay - US (West) Operational
Payments - Pay - Asia (India) Operational
Content (Products, Templates) - US (West) Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - Europe Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Connectivity Platform ? Operational
90 days ago
99.91 % uptime
Today
Dashboard - dashboard.messagebird.com Operational
90 days ago
99.91 % uptime
Today
SMS - Connectivity - APAC Operational
SMS - Connectivity - EMEA Operational
SMS - Connectivity - LATAM Operational
SMS - Connectivity - NORAM Operational
Voice - Connectivity - Global Operational
SMS - API ? Operational
SMS - SMPP - EU - SMPP01 Operational
SMS - SMPP - EU - SMPP02 Operational
SMS - SMPP - EU - SMPP03 Operational
SMS - SMPP - APAC Operational
SMS - API V1 ? Operational
SMS - Mail to SMS Relay Service Operational
Voice - API Operational
Voice - SIP Trunking Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers - API ? Operational
Conversations - API Operational
Messaging - API Operational
Email Channel Operational
WhatsApp Channel Operational
24sessions Operational
90 days ago
100.0 % uptime
Today
Instance ? Operational
90 days ago
100.0 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Keeper API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 18, 2024

No incidents reported today.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024
Resolved - This incident has been resolved.
Jul 10, 04:48 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 04:45 CEST
Identified - The team has identified the issue preventing inbox.messagebird.com from loading and is actively working on a fix.
Jul 10, 04:36 CEST
Resolved - This incident has been resolved.
Jul 10, 04:24 CEST
Monitoring - We continue to see recovery of the services and are monitoring to ensure full recovery.
Jul 10, 04:18 CEST
Update - We are starting to see intermittent recovery of the services, including Conversations API & Connectivity Dashboard.
We are continuing to investigate to ensure full recovery.

Jul 10, 04:08 CEST
Update - We are continuing to work on a fix for this issue.
Jul 10, 03:38 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 10, 03:11 CEST
Investigating - We are currently observing problems with our Conversations service (WhatsApp, E-mail, Facebook Messenger), including logging into dashboard.messagebird.com

We are investigating the situation and we will provide an update as soon as we have additional information.

Jul 10, 02:24 CEST
Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024
Resolved - We have Identified and fixed the issue, Shopify products are now showing up on BirdCRM again.
Jul 4, 11:32 CEST
Update - We are continuing to investigate this issue.
Jul 4, 10:51 CEST
Investigating - We have identified an issue that is causing imported Shopify products not to appear in bird CRM, we are actively investigating the root cause and working towards a solution to the issue.
Jul 4, 10:50 CEST
Resolved - A fix has been deployed and verified.
Jul 4, 06:59 CEST
Identified - The issue has been identified, we're deploying a fix at the moment.
Jul 4, 06:44 CEST
Investigating - We are currently investigating this issue.
Jul 4, 06:30 CEST