SMS delivery interruption - Angola - Africell 63105
Identified - We are experiencing a service interruption affecting SMS message delivery. Our teams are actively working with the operator to resolve this issue.
Mar 13, 2025 - 00:35 CET
Uptime over the past 90 days. View historical uptime.
Site - bird.com ? Operational
90 days ago
99.79 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Dashboard - app.bird.com Operational
90 days ago
100.0 % uptime
Today
AI Hub - Europe Operational
AI Hub - US (West) Operational
AI Hub - Asia (India) Operational
Analytics - Europe Operational
Analytics - US (West) Operational
Analytics - Asia (India) Operational
Campaigns - Europe Operational
Campaigns - US (West) Operational
Campaigns - Asia (India) Operational
Channels - Europe Operational
Channels - US (West) Operational
Channels - Asia (India) Operational
Content (Products, Templates) - Europe Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - US (West) Operational
90 days ago
100.0 % uptime
Today
Content (Products, Templates) - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Connectors - Europe Operational
Connectors - US (West) Operational
Connectors - Asia (India) Operational
Contacts - Europe Operational
Contacts - US (West) Operational
Contacts - Asia (India) Operational
Chat Widget - Europe Operational
90 days ago
100.0 % uptime
Today
Chat Widget - US (West) Operational
90 days ago
100.0 % uptime
Today
Chat Widget - Asia (India) Operational
90 days ago
100.0 % uptime
Today
Flows - Europe Operational
Flows - US (West) Operational
Flows - Asia (India) Operational
Inbox - Europe Operational
Inbox - US (West) Operational
Inbox - Asia (India) Operational
Journey - Europe Operational
Journey - US (West) Operational
Journey - Asia (India) Operational
Organizations (Billing, IAM, Settings, Wallets) - Europe Operational
Organizations (Billing, IAM, Settings, Wallets) - US (West) Operational
Organizations (Billing, IAM, Settings, Wallets) - Asia (India) Operational
Payments - Card - Europe Operational
Payments - Card - US (West) Operational
Payments - Card - Asia (India) Operational
Payments - Pay - Europe Operational
Payments - Pay - US (West) Operational
Payments - Pay - Asia (India) Operational
Connectivity Platform ? Operational
90 days ago
100.0 % uptime
Today
Dashboard - dashboard.messagebird.com Operational
90 days ago
100.0 % uptime
Today
SMS - Connectivity - APAC Operational
SMS - Connectivity - EMEA Operational
SMS - Connectivity - LATAM Operational
SMS - Connectivity - NORAM Operational
Voice - Connectivity - Global Operational
SMS - API ? Operational
SMS - SMPP - EU - SMPP01 Operational
SMS - SMPP - EU - SMPP02 Operational
SMS - SMPP - EU - SMPP03 Operational
SMS - SMPP - APAC Operational
SMS - API V1 ? Operational
SMS - Mail to SMS Relay Service Operational
Voice - API Operational
Voice - SIP Trunking Operational
Inbox Operational
Flow Builder Operational
Omnichannel Chat Widget Operational
Numbers - API ? Operational
Conversations - API Operational
Messaging - API Operational
Email Channel Operational
WhatsApp Channel Operational
24sessions Operational
90 days ago
100.0 % uptime
Today
Instance ? Operational
90 days ago
100.0 % uptime
Today
Data API Operational
90 days ago
100.0 % uptime
Today
Keeper API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[OPERATOR MAINTENANCE] United States and Canada MMS Mar 25, 2025 05:00-12:00 CET

Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Posted on Mar 10, 2025 - 23:25 CET

[OPERATOR MAINTENANCE] United States and Canada MMS Mar 26, 2025 05:00-12:00 CET

Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Posted on Mar 10, 2025 - 23:27 CET

[OPERATOR MAINTENANCE] United States and Canada - MMS Mar 27, 2025 05:00-12:00 CET

Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Posted on Mar 10, 2025 - 23:28 CET

[OPERATOR MAINTENANCE] United States - Verizon Apr 1, 2025 05:00-08:00 CEST

Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Posted on Mar 20, 2025 - 00:27 CET
Mar 24, 2025
[OPERATOR MAINTENANCE] United States
Completed - The scheduled maintenance has been completed.
Mar 24, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:00 CET
Scheduled - Impact: 10DLC SMS campaign registration or number provisioning delays
Details: Planned maintenance may increase processing times for 10DLC campaign registration or number provisioning requests.
Mar 19, 00:30 CET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
[OPERATOR MAINTENANCE] United States - Verizon
Completed - The scheduled maintenance has been completed.
Mar 21, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 02:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 20, 00:13 CET
Mar 20, 2025
SMS delivery interruption - Sweden - [3 - 24002]
Resolved - The delivery interruption affecting [10DLC] [Toll-Free] [Short Code] SMS messages has been resolved, and the service has returned to normal.
Mar 20, 21:48 CET
Identified - We are experiencing a service interruption affecting [10DLC] [Toll-Free] [Short Code] SMS message delivery. Our teams are actively working with the operator to resolve this issue.
Mar 20, 17:21 CET
Mar 19, 2025
OPERATOR MAINTENANCE - Singapore M1 (52503) - SMS delivery interruption
Completed - The scheduled maintenance has been completed.
Mar 19, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 18:00 CET
Scheduled - Impact: SMS and Voice delivery interruption
Details: Planned maintenance may interrupt SMS and Voice message delivery.
During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 19, 18:00 CET
Delay in Contact Processing
Resolved - This incident has been resolved.
Mar 19, 18:08 CET
Update - We are continuing to investigate the issue with the US West Region.
Mar 18, 23:52 CET
Update - The issue is resolved in the EU region.

We are still working on the US WEST regions

We are investigating the situation and we will provide an update as soon as we have additional information.
Mar 18, 21:16 CET
Investigating - For recently created contacts/lists, we are investigating a delay in contact processing in US WEST and EU regions

We are investigating the situation and we will provide an update as soon as we have additional information.
Mar 18, 19:25 CET
[OPERATOR MAINTENANCE] United States Toll-Free
Completed - The scheduled maintenance has been completed.
Mar 19, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 07:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:54 CET
Mar 18, 2025
[OPERATOR MAINTENANCE] Canada - Bell Mobility 302610, 302640
Completed - The scheduled maintenance has been completed.
Mar 18, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 11, 21:07 CET
[OPERATOR MAINTENANCE] United States Toll-Free
Completed - The scheduled maintenance has been completed.
Mar 18, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 07:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:55 CET
[OPERATOR MAINTENANCE] United States - Verizon
Completed - The scheduled maintenance has been completed.
Mar 18, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 05:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt 10DLC SMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 13, 00:44 CET
10DLC SMS number provisioning delays - United States
Resolved - The 10DLC number provisioning delays have been resolved, and service has returned to normal.
Mar 18, 01:03 CET
Identified - We are experiencing delays with 10DLC number provisioning. Our teams are working to restore normal processing times.
Mar 14, 22:46 CET
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Connectivity Platform: Email to SMS delivery is interrupted
Resolved - Service has been fully restored. From 8:22 - 13:35UTC today we were not serving mail2sms traffic, due to a formatting issue while cycling SSL certificates. We do not expect this to an issue going forward.
Mar 14, 14:53 CET
Investigating - We are investigating a disruption in service availability for the Mail to SMS Relay Service.
Mar 14, 14:25 CET
[OPERATOR MAINTENANCE] United States - Verizon
Completed - The scheduled maintenance has been completed.
Mar 14, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 03:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt Toll-Free MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 13, 00:25 CET
Mar 13, 2025
[OPERATOR MAINTENANCE] United States - T-Mobile
Completed - This maintenance has been cancelled.
Mar 13, 00:32 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 13, 00:32 CET
Scheduled - This maintenance has been cancelled.

Impact: SMS delivery interruption
Details: Planned maintenance may interrupt 10DLC and Toll-Free SMS/MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:37 CET
Mar 12, 2025
[OPERATOR MAINTENANCE] United States - T-Mobile
Completed - The scheduled maintenance has been completed.
Mar 12, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 03:00 CET
Scheduled - Impact: SMS delivery interruption
Details: Planned maintenance may interrupt 10DLC and Toll-Free SMS/MMS message delivery. During this maintenance window, we recommend limiting messages sent to avoid potential delivery issues.
Mar 10, 23:21 CET
Mar 11, 2025

No incidents reported.

Mar 10, 2025
10DLC SMS campaign registration or number provisioning delays
Resolved - The 10DLC campaign registration or number provisioning delays have been resolved, and service has returned to normal.
Mar 10, 23:19 CET
Identified - We are experiencing delays with 10DLC campaign registration and number provisioning. Our teams are working to restore normal processing times.
Start time: 27.02.2025 22:25 CET
Feb 28, 11:01 CET
SMS delivery interruption - United Kingdom - Lycamobile 23426
Resolved - The delivery interruption affecting SMS messages has been resolved, and the service has returned to normal.
Mar 10, 17:30 CET
Flows: Transient failures in us-west-1
Resolved - There were transient+temporary failures for small number of Flow runs in us-west-1 due to load, on March 10 09:31 - 10:04GMT. Impacted runs will have a status of "Error" and details similar to "flow run had an unrecoverable error". These runs can be retried using the "Retry retryable runs" button near the top right of the Flow > Logs screen.
Mar 10, 10:30 CET
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