HTTP callbacks to customers delayed

Incident Report for Bird

Resolved

This issue has been resolved and all delayed webhooks have been processed.
Posted Feb 26, 2020 - 19:49 CET

Update

We've implemented a fix for the issue. Service has been restored and we're monitoring the situation.
Posted Feb 26, 2020 - 19:35 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2020 - 18:17 CET

Investigating

We are currently observing delays in HTTP callbacks (e.g. status reports) to customer endpoints. We're investigating the issue. Next update expected at 17:00 UTC.
Posted Feb 26, 2020 - 17:44 CET
This incident affected: Connectivity Platform (SMS - API, SMS - API V1, Voice - API, Flow Builder, Conversations - API, WhatsApp Channel).