Flows - elevated error rates

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Nov 11, 2025 - 08:20 CET

Monitoring

A fix has been implemented. We are monitoring the results.
Posted Nov 11, 2025 - 08:17 CET

Identified

We identified elevated error rates in the Flows service earlier today. Some customers may notice failures in flow invocations starting around 17:00 UTC on November 10.

A mitigation is in progress, and our team is working to restore normal performance.
Posted Nov 11, 2025 - 07:55 CET
This incident affected: Engagement Platform / CRM (Flows - Europe, Flows - US (West), Flows - Asia (India)).