Degraded performance in the Programmable Conversations

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Jul 14, 2020 - 19:56 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 14, 2020 - 19:28 CEST

Identified

The team has identified a potential issue and a fix is being implemented.
Posted Jul 14, 2020 - 19:12 CEST

Investigating

We are currently investigating an issue in the Programmable Conversations that causes degraded performance.
Posted Jul 14, 2020 - 19:06 CEST
This incident affected: Connectivity Platform (Conversations - API, Email Channel, WhatsApp Channel).