Inbox ticket search doesn't return recent data (as per 11:02AM CET)

Incident Report for Bird

Resolved

This incident has been resolved, Inbox is now returning ticket search for new messages. We apologise for any inconvenience this may have caused you.
Posted Dec 14, 2021 - 12:13 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 14, 2021 - 12:09 CET

Identified

The issue has been identified, and the fix is in the progress of being applied.
Posted Dec 14, 2021 - 11:44 CET

Investigating

We are currently observing problems with the ticket search functionality in the Inbox.

We are investigating the situation and we will provide an update as soon as we have additional information.
Posted Dec 14, 2021 - 11:02 CET
This incident affected: Connectivity Platform (Inbox).