OCW - Delays on agent creation

Incident Report for Bird

Resolved

This is to inform you that from 14:10 UTC to 18:55 UTC today, we have experienced delays in agent creation and updates for our Omnichannel Chat Widget product. This has been fully mitigated.

We apologise for any inconvenience this may have caused you.

Posted Jan 15, 2024 - 19:57 CET

This incident affected: Connectivity Platform (Omnichannel Chat Widget).