Conversations API is experiencing intermittent failures

Incident Report for Bird

Resolved

This incident has been resolved. We apologise for any inconvenience this may have caused you.

Posted Jan 12, 2022 - 10:24 CET

Update

We are continuing to monitor for any further issues.

Posted Jan 12, 2022 - 10:20 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 12, 2022 - 10:06 CET

Update

We are continuing to investigate this issue.

Posted Jan 12, 2022 - 09:48 CET

Investigating

Customers may be experiencing intermittent failures on some of the requests to the Conversations API. Our engineering team is currently working on mitigating the

Posted Jan 12, 2022 - 09:41 CET

This incident affected: Connectivity Platform (Inbox, Conversations - API).