We can confirm there are no delays for Inbound and status updates at this point and the services have recovered. Our team keeps monitoring the situation.
Posted May 25, 2021 - 08:45 CEST
Monitoring
The issue has been now identified and a fix applied. We are seeing that the delayed inbound and status updates are being processed. We continue monitoring this issue.
Posted May 25, 2021 - 08:18 CEST
Update
WhatsApp outbound, inbound, and status update are operational. All other channels inbound and status updates are affected at the moment.
Posted May 25, 2021 - 07:55 CEST
Update
As of now inbound and status updates are being delayed. We observed some delays for outbound messages, but outbound is operational at the moment. Our team continues to resolve this issue as soon as possible.
Posted May 25, 2021 - 07:15 CEST
Investigating
We are currently seeing delayed messages on multiple Conversations platforms. We are investigating the issue.
