Journeys failure rate increase

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Jul 05, 2026 - 18:12 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 05, 2026 - 18:07 CEST

Investigating

We are seeing a spike in errors in the Journeys logs right now. We are investigating the issue.
Posted Jul 05, 2026 - 17:50 CEST
This incident affected: CRM (Journey - US (West)).