Support-Center New Case Creation Error

Incident Report for Bird

Resolved

The engineering team has identified the issue and resolved it.

Posted Mar 15, 2024 - 19:49 CET

Investigating

Our engineering team is investigating an issue affecting customers creating new cases with support-center. The cases are not being created and returning errors.

Posted Mar 15, 2024 - 19:24 CET

This incident affected: Engagement Platform / CRM (Dashboard - app.bird.com).