Platform issue with accepting/processing messages

Incident Report for Bird

Resolved

We have resolved the degraded performance. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

Posted Dec 15, 2017 - 19:01 CET

Monitoring

We've identified the issue and can confirm this to be resolved. We're monitoring further and will provide more information on the cause of this shortly.

Posted Dec 15, 2017 - 17:40 CET

Investigating

From 4:15pm-4:20pm CET our platform experienced intermittent issues with accepting/processing messages. This has already been mitigated and we're investigating the root cause of this further. Our apologies for any inconvenience caused.

Posted Dec 15, 2017 - 16:23 CET