SMS service is experiencing delays

Incident Report for Bird

Resolved

The incident has been resolved.
Posted Apr 01, 2021 - 17:37 CEST

Monitoring

We have addressed the issue and are now monitoring to ensure our SMS service is operating optimally.
Posted Apr 01, 2021 - 17:21 CEST

Identified

We have identified the source of the issue and are working on mitigations.
Posted Apr 01, 2021 - 17:19 CEST

Investigating

We are currently observing delays with our SMS (API, SMPP, Mail to SMS) service.

We are investigating the situation and we will provide an update as soon as we have additional information.
Posted Apr 01, 2021 - 17:14 CEST
This incident affected: Connectivity Platform (SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, SMS - API V1, SMS - Mail to SMS Relay Service).