Failure of pages to load in Web UI

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Sep 05, 2024 - 22:18 CEST

Monitoring

We have deployed a fix. We are seeing much better performance. We will continue to monitor.
Posted Sep 05, 2024 - 20:39 CEST

Investigating

In our EU region we are experiencing failures when loading the Web UIs
Posted Sep 05, 2024 - 20:30 CEST
This incident affected: Engagement Platform / CRM (Dashboard - app.bird.com, AI Hub - Europe, Analytics - Europe, Campaigns - Europe, Contacts - Europe, Flows - Europe, Inbox - Europe, Journey - Europe).