Delay in WhatsApp message status updates

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Nov 04, 2025 - 14:58 CET

Update

We have fixed the issue and are rolling-out the solution
Posted Nov 04, 2025 - 14:45 CET

Identified

We have identified an issue with WhatsApp message status updates. No message status updates are lost.
Posted Nov 04, 2025 - 14:44 CET
This incident affected: CRM (Channels - Europe, Channels - US (West), Channels - Asia (India)).