Conversations API Errors

Incident Report for Bird

Resolved

The incident is resolved.
Posted Dec 06, 2021 - 19:18 CET

Monitoring

We have identified the root cause and put in a fix and are now monitoring the situation.
Posted Dec 06, 2021 - 18:58 CET

Investigating

We are currently experiencing a higher rate of errors with our Conversations API. We are investigating and will provide an update when we know more.
Posted Dec 06, 2021 - 18:39 CET
This incident affected: Connectivity Platform (Inbox, Conversations - API, Messaging - API, Email Channel, WhatsApp Channel).