Delays in Inbox ticket processing

Incident Report for Bird

Resolved

This incident has been resolved.
Posted May 07, 2025 - 16:10 CEST

Investigating

We are currently investigating delays with Inbox ticket processing. Tickets are not lost but it might happen they are not visible to support agents.
Posted May 07, 2025 - 14:14 CEST
This incident affected: CRM (Inbox - Europe, Inbox - US (West), Inbox - Asia (India)).