Some customers are unable to start calls

Incident Report for Bird

Resolved

Issue has been resolved

Posted Aug 18, 2024 - 13:29 CEST

Update

We are continuing to investigate this issue.

Posted Aug 18, 2024 - 12:10 CEST

Investigating

We have identified an issue where some customers are unable to start new calls due to a 404 error on config.js file, Engineering team is actively working to solve the situation.

Posted Aug 18, 2024 - 12:10 CEST

This incident affected: 24sessions (Instance).