Message Templates view defaulting to only Omni Channel Templates
Incident Report for Bird
Resolved
The fix has been deployed to PRD
Posted Mar 22, 2024 - 19:33 CET
Update
Fix has been tested and is being rolled out to PRD.
Posted Mar 22, 2024 - 19:18 CET
Identified
We have identified an issue where an "Omni Channel" filter is being applied when no filters are selected.
Posted Mar 22, 2024 - 18:47 CET
This incident affected: CRM (Dashboard - app.bird.com).