Delayed processing of outbound email

Incident Report for Bird

Resolved

The issue with delayed email delivery has been resolved.

Posted May 22, 2019 - 17:41 CEST

Update

All delayed emails have been delivered. We're monitoring the situation.

Posted May 22, 2019 - 16:54 CEST

Identified

The issue is being mitigated.

Posted May 22, 2019 - 12:00 CEST

Investigating

We are currently mitigating an issue that impacts the delivery time of email sent from within the MessageBird platform, related to received SMS, delivery reports, and transactional mail emitted from dashboard.messagebird.com.

Posted May 22, 2019 - 11:27 CEST

This incident affected: Connectivity Platform (Dashboard - dashboard.messagebird.com, Flow Builder).