Elevated error responses in Conversations API

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Oct 18, 2021 - 18:04 CEST

Monitoring

We've observed that the Conversations API is stable again and are monitoring the situation.
Posted Oct 18, 2021 - 17:54 CEST

Identified

We've identified what's contributing to the elevated rate of error responses and are working to resolve the issue.
Posted Oct 18, 2021 - 17:49 CEST

Investigating

We're investigating reports of an elevated rate of error responses in our Conversations API.
Posted Oct 18, 2021 - 17:41 CEST
This incident affected: Connectivity Platform (Conversations - API).