Inbox in BirdCRM is showing access denied errors for some customers

Incident Report for Bird

Resolved

Issue has been fully resolved.
Posted Aug 16, 2024 - 12:30 CEST

Identified

Inbox is showing access denied errors for some customers, we are working on a fix at the moment, we will post an update soon.
Posted Aug 16, 2024 - 11:55 CEST
This incident affected: Engagement Platform / CRM (Inbox - Europe, Inbox - US (West), Inbox - Asia (India)).