Newly created items on our Bird platform are not showing on the listing pages

Incident Report for Bird

Resolved

This incident has now been resolved. Our Bird platform is fully operational, displaying all previously created and new items. We apologize for any inconvenience this incident may have caused.
Posted Dec 13, 2024 - 11:11 CET

Update

We are continuing to investigate this issue.
Posted Dec 13, 2024 - 11:10 CET

Update

We are continuing to investigate this issue.
Posted Dec 13, 2024 - 10:52 CET

Investigating

Our engineering team is currently working to resolve an issue impacting the display of newly created items on our Bird platform, including new templates and journeys.
Posted Dec 13, 2024 - 10:52 CET
This incident affected: Engagement Platform / CRM (Content (Products, Templates) - Europe, Content (Products, Templates) - US (West), Content (Products, Templates) - Asia (India), Flows - Europe, Flows - US (West), Flows - Asia (India), Inbox - Europe, Inbox - US (West), Inbox - Asia (India), Journey - Europe, Journey - US (West), Journey - Asia (India)).