Whatsapp Product messages disruption

Incident Report for Bird

Resolved

Meta has confirmed this issue affecting WhatsApp Product messages has been fully mitigated.

Posted Oct 12, 2022 - 16:21 CEST

Update

Our engineering team continues monitoring this issue while Meta works on resolving it.

Posted Oct 12, 2022 - 09:42 CEST

Monitoring

Meta has informed us of an ongoing disruption affecting only WhatsApp Product messages. Customers may receive an error when sending and receiving WhatsApp Product messages.

Our engineering team will monitor this situation until Meta fully mitigates this incident.

https://metastatus.com/whatsapp-business-api

Posted Oct 11, 2022 - 17:01 CEST

This incident affected: Connectivity Platform (WhatsApp Channel).