WhatsApp Message sending impacted by WhatsApp Business API outage

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Dec 12, 2024 - 02:50 CET

Update

We are able to send messages currently. Though there are more services experiencing issues at META. We are continuing to monitor.
Posted Dec 11, 2024 - 20:29 CET

Monitoring

We are seeing messages sending successfully but are continuing to monitor until WhatsApp says the issue is resolved.
Posted Dec 11, 2024 - 20:12 CET

Identified

WhatsApp Business API is experiencing an outage. We will continue to monitor and resend once the issue is resolved.
https://metastatus.com/whatsapp-business-api
Posted Dec 11, 2024 - 20:01 CET
This incident affected: Engagement Platform / CRM (Channels - Europe, Channels - US (West), Channels - Asia (India)) and Connectivity Platform (WhatsApp Channel).