Replying to emails in Inbox AI is temporarily not working

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Nov 07, 2024 - 15:03 CET

Identified

The root cause of the issue has been identified, a fix is rolling out soon
Posted Nov 07, 2024 - 14:46 CET

Update

We are continuing to investigate this issue.
Posted Nov 07, 2024 - 14:39 CET

Investigating

Responding to emails in inbox is broken, we are investigating the root cause and going to roll out a solution as soon as possible.
Posted Nov 07, 2024 - 14:34 CET
This incident affected: Engagement Platform / CRM (Inbox - Europe, Inbox - US (West), Inbox - Asia (India)).