SMS processing delays

Incident Report for Bird

Resolved

This incident has been resolved.
Posted May 21, 2019 - 11:13 CEST

Monitoring

Message delays have been resolved. We're monitoring the situation and investigating future mitigations.
Posted May 21, 2019 - 09:24 CEST

Identified

We've identified what is causing the message delays. We're working on implementing a solution.
Posted May 21, 2019 - 07:17 CEST

Investigating

We are currently experiencing SMS delivery delays to some countries. We are working to restore the service.
Posted May 21, 2019 - 06:53 CEST
This incident affected: Connectivity Platform (SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, SMS - API V1, SMS - Mail to SMS Relay Service).