We are continuing to monitor for any further issues.
Posted Feb 11, 2022 - 03:18 CET
Monitoring
We identified the misfunctioning service, and made a correction to return it to functional state. We observe that SMS delivery is back to normal, and there are no abnormal delays observed.
We're monitoring the situation.
Posted Feb 11, 2022 - 03:07 CET
Update
We are continuing to investigate this issue.
Posted Feb 11, 2022 - 02:55 CET
Investigating
We are currently observing problems with our SMS (API, SMPP, Mail to SMS) service. Some SMS'es are not delivered on time, and there is a delay.
We are investigating the situation and we will provide an update as soon as we have additional information.
Posted Feb 11, 2022 - 02:20 CET
This incident affected: Connectivity Platform (SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, SMS - API V1, SMS - Mail to SMS Relay Service).