Issues with sending and receiving WhatsApp messages

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Mar 19, 2021 - 20:16 CET

Monitoring

We're observing that sending and receiving of WhatsApp and Facebook Messenger messages has been restored at this time, and all pending messages have been processed. We're continuing to monitor the situation.

Posted Mar 19, 2021 - 19:32 CET

Identified

We are experiencing issues with sending and receiving messages on WhatsApp and Facebook Messenger, due to an outage on the Facebook platform.

We’ll provide an update in 30 minutes, or as soon as an update is available.

Posted Mar 19, 2021 - 19:14 CET

Investigating

We're currently investigating reports of issues with sending and receiving WhatsApp messages.

Posted Mar 19, 2021 - 18:51 CET

This incident affected: Connectivity Platform (WhatsApp Channel).