Issue with outgoing LiveChat messages

Incident Report for Bird

Resolved

The issue has been resolved. If you experience any further issues, please reach out to our Support.
Posted Sep 02, 2020 - 19:42 CEST

Monitoring

A fix has been implemented and we are currently monitoring the situation.
Posted Sep 02, 2020 - 16:18 CEST

Investigating

We are currently investigating an issue with some outgoing messages on our LiveChat widget failing.
Posted Sep 02, 2020 - 16:04 CEST
This incident affected: Connectivity Platform (Omnichannel Chat Widget).