WhatsApp issues creating new channels and some numbers showing as unavailable in the WhatsApp Manager

Incident Report for Bird

Resolved

Meta has confirmed the issue affecting channel creation and phone status has been fully resolved.

Posted Dec 06, 2022 - 11:41 CET

Monitoring

Our engineering team is monitoring the progress of resolving this issue from Meta´s side.

Posted Dec 06, 2022 - 10:07 CET

Investigating

Meta is currently working on an issue that may impact the creation of new channels. Also, some customers are seeing their WhatsApp numbers status as unavailable on the Meta WhatsApp manager.

Our engineering team is monitoring this incident closely on Meta´s side.

https://metastatus.com/whatsapp-business-api

Posted Dec 06, 2022 - 10:06 CET

This incident affected: Connectivity Platform (WhatsApp Channel).