New WABAs cannot be created

Incident Report for Bird

Resolved

Our engineering team has mitigated this incident.

We apologise for any inconvenience this has caused.
Posted Oct 19, 2022 - 14:50 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 19, 2022 - 14:35 CEST

Update

We are continuing to work on a fix for WABAs issue. The issue with message delivery is resolved and we are retrying failed messages. Customers may notice delays in message delivery.
Posted Oct 19, 2022 - 14:28 CEST

Identified

All messages now are rejected and won’t be delivered.
Posted Oct 19, 2022 - 13:52 CEST

Investigating

We are currently investigating this issue.
Posted Oct 19, 2022 - 12:57 CEST
This incident affected: Connectivity Platform (WhatsApp Channel).