Issues with our Contacts API

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Mar 04, 2022 - 16:25 CET

Monitoring

We've applied a patch to our systems and are no longer observing any errors. We're monitoring the situation.

Posted Mar 04, 2022 - 15:58 CET

Identified

We've identified the source the issues and are working to apply a patch

Posted Mar 04, 2022 - 15:31 CET

Investigating

We're currently investigating reports of errors received while interacting with our Contacts API. Affected products may experience a low rate of errors.

Posted Mar 04, 2022 - 15:06 CET

This incident affected: Connectivity Platform (Inbox, Flow Builder, Conversations - API).