Currently experiencing issues with Inbox

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Feb 23, 2021 - 11:17 CET

Monitoring

A fix has been implemented and we're monitoring the impact. Messages should display again. No messages were lost during the downtime

Posted Feb 23, 2021 - 10:26 CET

Update

We're investigating an issue on Inbox where messages are missing their Type ID. This is affecting all channels. We are currently still working on implementing a fix. Messages received on Inbox are not expected to be lost, but a delay is expected. Next update in 1 hour or as soon as more information is available

Posted Feb 23, 2021 - 10:20 CET

Investigating

We're currently experiencing issues with Inbox. The team is investigating and an update will follow shortly.

Posted Feb 23, 2021 - 10:02 CET

This incident affected: Connectivity Platform (Inbox).