Delays delivering SMS from dashboard and REST api

Incident Report for Bird

Resolved

After careful monitoring we can confirm that the issue has been resolved.

From 8:55 to 9:20 UTC, we observed delays in all messages sent through REST api or Campaign builder in our dashboard.
Posted Nov 28, 2020 - 11:25 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 28, 2020 - 10:27 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 28, 2020 - 10:13 CET
This incident affected: Connectivity Platform (SMS - API).