Temporary failure of messages sent via API.

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Nov 17, 2016 - 19:56 CET

Monitoring

Tonight we have experienced a problem with processing of messages send to our API or Website (SMPP and Signaling was not affected) due to an issue with our database. From 01:10 UTC till 03:35 UTC we were unable to process messages for some of our users using our API. Because just a small part of our traffic was hit with this problem, monitors didn't kick in and we were informed at 02:30 UTC of this problem. A fix for the problem has been deployed at 03:35 and from that moment on, all messages have been processed. Since 03:35 we're monitoring the situation.

Posted Nov 17, 2016 - 09:01 CET