Limited disruption in sending messages via Facebook Messenger

Incident Report for Bird

Resolved

Our engineering team confirmed the issue has been fully resolved.
Posted Nov 16, 2023 - 10:27 CET

Update

Meta has communicated that the reported issue has been resolved. Currently, our engineering team is in the process of conducting verification checks to ensure the full availability of outbound messaging.
Posted Nov 16, 2023 - 08:51 CET

Monitoring

We have reported this issue to Meta. We continue working with them to address and mitigate this issue. Our engineering team will monitor the issue until it is fully resolved.
Posted Nov 15, 2023 - 23:17 CET

Investigating

Our engineering team is investigating an issue that partially affects our customers' ability to send outbound messages through Facebook Messenger. We are actively collaborating with Meta to address and mitigate this issue.
Posted Nov 15, 2023 - 22:26 CET
This incident affected: Connectivity Platform (Messaging - API).