The issue has been resolved and we're currently compiling a more detailed overview of what occurred which will be updated on this incident. Apologies for any inconvenience caused.
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Update 07/06/18 10:00am CET
An unexpected configuration error, following the deployment of an update on one of our SMPP platforms, led to message queues building and delaying part of the SMS traffic intermittently. This was resolved by an adjustment in the configuration and a reboot of the SMPP platform. Additional configuration review process and monitoring post-deployment has been added to prevent this from reoccurring.
Posted Jun 05, 2018 - 18:55 CEST
Monitoring
We've deployed a fix and are monitoring the situation currently.
Posted Jun 05, 2018 - 17:24 CEST
Identified
The issue has been identified and we're mitigating the problem.
Posted Jun 05, 2018 - 16:41 CEST
Investigating
We're currently experiencing intermittent issues with the processing of messages. We're investigating the issue and will update this page shortly. Our apologies for any inconvenience caused.
