WhatsApp outbound and inbound delays

Incident Report for Bird

Resolved

An incident has been reported by Meta regarding the WhatsApp Business API, as detailed on their status page https://metastatus.com/whatsapp-business-api. The issue has been successfully resolved after an intermittent occurrence between 17:17 and 17:57 CET. During this period, there were instances of delayed messages that have now been delivered.

Posted Aug 02, 2023 - 17:54 CEST

Investigating

Our engineering team is currently looking into this issue that is resulting in delays in sending and receiving issues.

Posted Aug 02, 2023 - 17:45 CEST

This incident affected: Connectivity Platform (Conversations - API, WhatsApp Channel).