Campaigns with specific Segmentation failing to send

Incident Report for Bird

Resolved

The issue has been identified and resolved. Campaigns executed between 2025-03-06T13:00 GMT and 2025-03-07T14:30GMT could have been impacted due to a flaw in the segmentation engine when resolving campaign audiences. Failed campaigns can be retried at this time and should execute without issue.
Posted Mar 07, 2025 - 16:24 CET

Investigating

We are investigating failing of Marketing Campaigns configured with specific Segmentation rules.
Posted Mar 07, 2025 - 10:44 CET