Lists & Segments page not loading

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Sep 22, 2025 - 19:56 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 22, 2025 - 19:42 CEST

Identified

We have identified an issue with the Lists & Segments page not loading in the Marketing app. The root cause has been identified and a fix is being deployed. This does not impact campaign or journey sending.
Posted Sep 22, 2025 - 19:00 CEST
This incident affected: Engagement Platform / CRM (Dashboard - app.bird.com).