Campaigns without segments are currently failing to execute

Incident Report for Bird

Resolved

Our engineering team has deployed a fix and confirmed that the issue is resolved. We apologise for any inconvenience this may have caused.
Posted Jul 23, 2024 - 17:14 CEST

Identified

Our engineering team is actively working on a fix to mitigate this incident. Currently, only a small subset of campaigns is affected, and customers are experiencing failures when running these campaigns.
Posted Jul 23, 2024 - 17:03 CEST
This incident affected: Site bird.com and Engagement Platform / CRM (Campaigns - Europe, Campaigns - US (West), Campaigns - Asia (India)).