WhatsApp Messaging Disruption

Incident Report for Bird

Resolved

Our engineering team has confirmed the fix has mitigated the issue causing delays in incoming messages and failures in outbound message processing. WhatsApp inbound and outbound is now fully operational. We apologise for any inconvenience this has caused you.

Posted Mar 27, 2024 - 11:01 CET

Identified

The issue has been identified, and a fix has been rolled out. We are confirming the effectiveness of the fix and will share an update shortly.

Posted Mar 27, 2024 - 10:23 CET

Investigating

We're currently experiencing issues with both incoming and outgoing WhatsApp messaging. Our team is actively investigating the situation and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.

Posted Mar 27, 2024 - 06:57 CET

This incident affected: Connectivity Platform (WhatsApp Channel).