Elevated API Errors with Conversations API

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Jul 01, 2025 - 17:50 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 29, 2025 - 20:06 CEST

Update

We are continuing to investigate this issue.
Posted Jun 29, 2025 - 19:40 CEST

Investigating

We're experiencing an increase in error rates on the Conversations API and are currently looking into the issue.
Posted Jun 29, 2025 - 19:18 CEST
This incident affected: Connectivity Platform (Conversations - API).