Delays on SMS message delivery

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Dec 30, 2020 - 16:39 CET

Monitoring

We've identified the issue that caused delays on SMS message delivery, and have applied a solution. All impacted SMS messages have been delivered at this time.

We're monitoring the situation.

Posted Dec 30, 2020 - 16:23 CET

Investigating

We are currently investigating reports of delays on SMS message delivery.

Posted Dec 30, 2020 - 16:06 CET

This incident affected: Connectivity Platform (SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, SMS - API V1, SMS - Mail to SMS Relay Service).