Investigating issues with WhatsApp channels

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Oct 16, 2020 - 23:51 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 16, 2020 - 23:28 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 16, 2020 - 23:23 CEST

Investigating

We're currently investigating reports of issues with WhatsApp channels
Posted Oct 16, 2020 - 22:51 CEST
This incident affected: Connectivity Platform (Inbox, Flow Builder, Conversations - API, WhatsApp Channel).