Delay delivering conversations (WhatsApp)

Incident Report for Bird

Resolved

We haven't observed any delays anymore so we are considering this issue as resolved.
Posted Apr 04, 2020 - 10:39 CEST

Monitoring

We have mitigated the situation and we currently do not observe any delays. We are still actively monitoring the situation.
Posted Apr 04, 2020 - 09:31 CEST

Update

We are continuing to investigate the issue. We are currently observing around 5 minutes delays on status updates and incoming messages
Posted Apr 04, 2020 - 08:51 CEST

Investigating

We are currently investigating this issue.
Posted Apr 04, 2020 - 07:46 CEST
This incident affected: Connectivity Platform (WhatsApp Channel).