Investigating delays on SMS delivery

Incident Report for Bird

Resolved

We confirmed that any impacted has been mitigated and now consider this incident as resolved.
Posted Sep 27, 2020 - 14:57 CEST

Monitoring

We have identified the cause of the issue and mitigated. Traffic should be back to normal. We are still monitoring the situation.
Posted Sep 27, 2020 - 14:40 CEST

Update

We are continuing to investigate this issue.
Posted Sep 27, 2020 - 12:22 CEST

Investigating

We are investigating reports of delays on SMS delivery.
Posted Sep 27, 2020 - 11:47 CEST
This incident affected: Connectivity Platform (SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, SMS - API V1).