Problems displaying instagram images on Inbox

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Apr 06, 2022 - 22:24 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 06, 2022 - 20:15 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 06, 2022 - 19:43 CEST

Investigating

We are currently investigating an issue that prevents instagram messages containing images from showing on Inbox.
Posted Apr 06, 2022 - 19:17 CEST
This incident affected: Connectivity Platform (Inbox, Conversations - API).